Customer Support

Welcome to the customer support page. Here, you can find help with common issues and answers to frequently asked questions. If after reading this page, you still need help, you can also contact us by email.

Frequently Asked Questions

Where can I buy MayBeauty Products?

At present, you can buy MayBeauty exclusively from our web shop. In the future, we might consider making our products available in brick-and-mortar stores and salons.

What payment methods can I use to buy your products?

Please scroll down to the bottom of this page for a complete list of payment methods available in our web shop for your country.

My shopping cart shows that my order has been duplicated. Why is that?

Our site uses cookies to provide you with the optimal shopping experience. This means the site will remember previous clicks to the shopping cart, which is most likely why your order has accidentally been duplicated. To solve this, kindly contact customer support. You can do so by scrolling to the bottom of this page and clicking on Contact Us.

Why does the shipping note say I paid for the shipping?

You don't need to worry about paying or having paid any shipping expenses. The shipping costs are always covered by MayBeauty. The shipping note is just a breakdown of the transaction. It is not an invoice.

Can I change something in my order?

If you wish to make changes to your order, please contact customer support by scrolling to the bottom of this page and clicking Contact Us. Please note that we can only make changes to your order if it has not yet been processed by our logistics company.