Cancelling or changing your order
To cancel or change your order, you will need to contact our customer service immediately. To do so, please scroll to the bottom of this page and click Contact Us.
IMPORTANT: In the contact form, make sure you enter your order number.
Orders can only be cancelled or changed if they haven’t been processed by our logistics company. Please note that all orders placed before 11:00am are sent out on the same day.
All packages are shipped via mail and usually arrive within 2-7 business days. All orders placed before 11.00am are sent out on the same day directly from our warehouse.
For normal orders, the products will be delivered directly to your mailbox. For larger orders, your mail service provider will advise you from which post office you can pick up your package.
MayBeauty will bear responsibility for any loss or damages the products may incur in transit to your shipping address. However, MayBeauty will not bear responsibility for any loss or damages to the product if it is being shipped back. These damages will be at the expense of the sender.
All prices include VAT.
MayBeauty accepts card payments via Braintree, or invoice with Klarna.
60 day money back guarantee
If you are not satisfied with the results of any of the products you have purchased from us, we will refund the price of that product.
Kindly contact our customer service and tell us why you’re not satisfied, and we’ll be happy to help you. To do so, please scroll to the bottom of this page and click Contact Us.
Private individuals are entitled to withdraw a purchase within 14 days of receipt of the product. The product should be returned with its packaging intact and unopened.
Kindly contact our customer service at email@example.com before returning your product.
Approved returns will be refunded within 15 working days. Any repayments will be made to the stated personal account. For card payments, the money will be returned to the card (i.e. the account associated with the card) that was used to make the purchase.
Privacy & Security
We follow the rules of the Personal Data Act (PUL). By placing an order with us, you consent to the storing of your information. We only use your personal information to fulfill our commitments and communications with you. When ordering, you will be asked to provide personal details such as name, address, social security number, e-mail address, phone number and password (optional). PUL gives you the right to access the information we have recorded about you, and if the information is incorrect, incomplete or irrelevant, you may request that the information be corrected or removed.
All attempts at fraudulent transactions will be reported to the police.
Age limit when ordering
The minimum age for shopping at MayBeauty is 18 years. For persons under the age of 18, ordering can only be done with the explicit consent of a parent or legal guardian. The order will be made in the name of said parent or legal guardian.
Only one discount code can be user per order. No further discounts can be applied once a purchase has been made and processed.
Modification or terms and conditions
We reserve the right to change prices and terms of purchase.
MayBeauty is not responsible for any unforeseen circumstances beyond our control.
© All rights reserved. MayBeauty is a trading name of MayBeauty LTD. Registered in Malta.
Registered office: Level 2, Palazzo Ca ‘Brugnera, Valley Road Birkirkara, Malta.
Company registration number: C 46882.